How Pest Control Crew USA collects, uses, and protects your personal information. We believe in transparent data practices and your right to know.
Pest Control Crew USA (“we,” “our,” or “us”) operates the website located at https://pestcontrolcrewusa.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us via phone or web inquiry. Please read this policy carefully. If you do not agree with its terms, please do not use the Site.
We may collect information about you in several ways depending on how you interact with our Site:
Information you provide voluntarily: When you call our phone line or otherwise contact us, you may provide your name, phone number, email address, home address or ZIP code, and a description of your pest control situation or infestation.
Information collected automatically: When you visit the Site, we and our third-party service providers may automatically collect certain technical information, including:
Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to understand Site usage, improve functionality, and deliver relevant advertising. See Section 5 for more detail on our cookie practices.
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
With specialist network members: When you submit a pest control inquiry or call our line, we share your contact information and project description with licensed pest management professionals in our network who serve your area. These specialists are independent businesses operating under their own licenses and insurance; they are not employees or agents of Pest Control Crew USA.
With service providers: We work with third-party vendors who assist with website hosting, analytics, call tracking, and advertising. These providers access information only as necessary to perform their functions and are contractually required to protect it.
For legal compliance: We may disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Pest Control Crew USA, our users, or the public.
Business transfers: If Pest Control Crew USA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to data brokers or unaffiliated third parties for their own marketing purposes.
Calls to our phone number may be tracked and recorded for quality assurance, training, and service improvement purposes. Call tracking technology may capture the originating phone number, call duration, and general geographic information associated with the call. By calling our number, you acknowledge that your call may be monitored or recorded. If you reside in a state with two-party or all-party consent requirements for call recording, we will provide a notification at the beginning of the call where required by applicable law.
Our Site uses cookies and similar technologies. We use the following types:
You can control cookies through your browser settings. Disabling cookies may affect some Site functionality. You can opt out of interest-based ads from Google at google.com/settings/ads.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead and inquiry data is typically retained for up to 24 months. Anonymous analytics data may be retained indefinitely in aggregated form.
We implement reasonable technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
Our Site may contain links to third-party websites that we do not operate or control. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our Site is intended for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have information from or about a child under 13, please contact us.
Depending on your state of residence, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of personal information (we do not sell personal information). Virginia, Colorado, Connecticut, and other state residents may have similar rights under applicable state law. To exercise your rights, contact us using the information in Section 12.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Call us directly and we'll address any data or privacy concerns you have.
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